Feedback....2/4

I was asked, in a comment, for your input (which we get in the afore mentioned comments) in a more ordered structure.

I am an interested physician who reads your blog. Would you consider asking your readership for a listing of grievances, in order to form a priority recipe, of those issues that employees, patients and physicians find most troubling with the current hospital's plight? This would help those of us who feel an intense need to help.

And, even if it were the hospital asking, I'd be willing. There is really no down-side. Let's keep the comments on this one limited to direct issues. "Administration is full of @#$%!" is not what I'm looking for; "Administration is hiding significant issues" would be. And then, possibly, an explanation.

This may not be as 'fun', but it certainly gives more credence to complaints, comments, and the blog.

We're sure to find a hot-button item or two to keep things interesting, and at the end will be a vote for priority. I would suggest that commenting would be the least revealing method, and if two comments reflect the same issue, only one will be added to the list.



There are several reasons to do this: Public awareness (of the blog as a venue.) Public recognition of problems. Public pressure. As for results: A large number of readers are employees, so an improvement in conditions has a direct effect. We are all potential patients in a life-or-death situation.



Based on the season:

He's making a list, checking it twice....

THE LIST:

1. highly skilled docs boarded in emergency medicine;
2. a nursing staff with a modicum of competence and compassion;
3. better triage procedures;
4. a bigger ER.
5. better customer service
6. CEUs
7. better attitudes
8. follow-through with suggestions and complaints
9. support for the nursing staff
10. updating equipment
11. more personal contact by physicians with patient families post surgery
12. more respect for allied health personnel
13. more community involvement
14. YOUR COMMENT

Has anyone noticed that the majority of the comments are "people" issues? Many of which are low- to no- cost items. Three are high-cost (full ER boarded physicians don't grow on trees, neither do ER expansions, nor equipment.) Training personnel isn't cheap, but neither is constant turnover and "insured flight" (kind of like "white flight" from cities.)

You have to make this the hospital that its own staff would go to. How many of the physicians on staff (or their families) have you seen as patients?