The Initial Post:
I kind of wondered if the "we're really interested in your opinion" held true. Here is a copy of the emails to Dick from a (now, less than ardent) supporter....frank
-----Original Message-----From: HOLLY PETERS [mailto:_______@msn.com]
Sent: Friday, March 02, 2007 3:07 PM
To: Salerno, Richard
Subject: Welcome to Paris
Hello Mr. Salerno,
My name is Holly Peters and I worked with you on occasion, at the Austin Diagnostic Clinic and Medical Center under Jim Thomas. I was a Team Leader in the Clinic and my husband actually worked in the Radiology Department and the Nephro-vascular Lab.
I have to say that I have been very troubled with what has been going on, at the hospital you are now managing, since we moved here four years ago. Because my husband did at one time, work there in the cardiovascular lab, I am all too familiar with the problems you face.
My concern is, of course, for the community as a whole and my family's need for future medical care. I want to see you achieve the greatness, I believe the medical community of this area is capable of and deserves.
I will tell you, that based on my experience, I believe management, insurance contract negotiations, as well as improper coding for services are ultimately the cause of the dilemma the hospital is in.
I would be happy to help, in any way I can and provide you with my honest opinion regarding a number of challenges you face, if you are interested. I am sure my husband would also gladly provide you with any knowledge he may have too.
Sincerely,
Holly N. Peters
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Holly,
I am sorry but I do not recall you. If I saw you, I may recognize your face. What kind of help are you referring to? Do you work as a consultant or have a business.
I am reading something between the lines but I am not sure of your motive.
Richard E. Salerno Interim CEO
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To: Salerno, Richard
Subject: Re: Welcome to Paris
I really did not expect you to remember me, we only met a few times and it has been a while. I used to work for Dr. George Handley, if that helps any.
I really have no, between the lines, motives. I would like some genuine improvements in the healthcare available in this area and see additional services offered. I do not own a business or anything of the kind, in fact, I just completed Paramedic School and am currently taking Biology.
I am just concerned by the negative viewpoints and lack of teamwork, that seems to permeate the majority of the staff at PRMC. It is like everyone has forgotten what being in healthcare is all about, Caring.
I am not sure when all this began or why, I only know that, the longer it continues, the more patients are willing to drive a little further to receive medical care. I try to live by the moral principle of, do no harm and whenever possible, achieve the greatest good.
I honestly, do not know if there is anything I could really do, I am sure you have very capable people to assist you. However, I do know when a person’s livelihood is involved, people tend not to bite the hand that feeds them. I just wanted to offer to help in any way that I can, my candor and input are not contingent on fear of retribution or loss of income.
I guess it is weird to offer something for nothing, but in the long run we all benefit.
Holly
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From: ______@msn.com
To: richard.slaerno@ftihealthcare.com; Richard.Salerno@prmc.com; Charles.fletcher@essenthealthcare.com
Subject: FTI Professionals Richard Salerno
Date: Sat, 10 Mar 2007 14:59:46 -0600
Does Interim CEO really mean that you are a part time CEO? Now, I am concerned about your intentions Mr Salerno. Perhaps, you are not the man of integrity I thought you were and are nothing more than a company "yes" man.
Since you are listed as an employee of two companies, I do not see how you could possibly give PRMC the attention it requires and deserves. Thus, an explanation for your frequent absences and lack of preparation for meetings you request.
I am beginning to understand the many references to you around town....maybe they suit you
Holly Peters
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From: Frank Pasquale
Subject: RE: FTI Professionals Richard Salerno
Date: Sun, 11 Mar 2007 00:57:48 -0600
Holly,
Thought I'd use your letter as a comment, but considering a short post. Any reservations?
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HOLLY PETERS (______@msn.com)
To: fac_p@hotmail.com
Subject: RE: FTI Professionals
Richard Salerno he wrote me back and said he is not part time and that he no longer works for FTI.
I believe, he was hired by Essent, through his consulting firm, to serve as the axe man, in a manner of speaking. I do not get the sense that he is here to really fix anything other than the hospitals finances, on paper.
Whether it is to sell off some of their assets (Aerofit and the professional building) or sell the hospital outright, I am not sure. But he is definitely not here to save the day.
He also asked me not to send him anymore emails. I did not respond. I am hoping to hear something within the next week, so you can post the letter.
Holly
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My opinion differs, somewhat, from Holly's, but we concur on one thing: Dick is not our (the hospital's, nor the community's) friend. He's here to put it back on Essent's track, take no prisoners, and cut losses. No exceptions.
I think that he's not in a consultant mode, but doing Hud a favor, like he did previously. He's one of the few that has fallen on his sword for Hud, and that rates him house guest privledges.
Sounds like Holly has a good heart, but had faith misplaced---no longer.
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A follow-up:
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From: Frank Pasquale
To: HOLLY PETERS (______@msn.com)
Date: Fri, 23 Mar 2007 00:37:31 -0500
A comment:
Not only that, but follow the link and you'll see what Dick is trying to ban. Already in use in PRMC's cath lab, it has already saved lives.
So, Dick is playing games with the Kerberos (Foxhollow.) But here's their dilemma:
- If they agree to fire Holly's husband to keep a client, does she get the residuals? After all, PRMC would almost have to give Kerberos a lock on the cath lab to have them do so.
- PRMC already pushed the publicity from the 'save', showing that it was a worthy product, are they showing the belief that we don't deserve the best?
- As long as the community continues to crave favorites like biscuits and gravy, fried whatever, and have a high incidence of diabetes (and smoking), the procedure will be in the necessity column for plaque and thrombus removal.
- Kerberos just got free publicity targeted to physicians, hospitals, cath labs, and healthcare workers about a product that works.
- Will Kerberos be publicly bullied by PRMC?
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From: (______@msn.com)
To: fac_p@hotmail.com
Subject: NO MORE
Yes seriously. I feel horrible that all of this has happened to my husband and it cannot go on, despite my honest intentions.
thanks...Holly
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From: (______@msn.com)
To: fac_p@hotmail.com
Subject: NO MORE
Date: Fri, 23 Mar 2007 12:29:51 -0500
I got a phone call from my husband and he just got off a call with his bosses. You cannot print/post anything more about me or my huband on your blog, or he will loose his job. Salerno accused me (to my husbands bosses) of posting on the blog this am and I did not, nor do I know how he would even know such a thing.
My husband said this has to stop now. So please do not use my name or any emails in your blog again, as it has already had dire consequences for me and my family. I am not sure what I said at any time, that would explain this fiasco other than it's appearance on you site.
Thanks
Holly
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From: Frank Pasquale
To: HOLLY PETERS (______@msn.com)
Subject: RE: NO MORE
Date: Fri, 23 Mar 2007 12:43:29 -0500
No more posts, no email clips. Seriously.
It is a shame that they can generate so much fear in someone that wants to do the right thing.... But, we don't live in a vacuum, and every one counts on hubby's check.
Just remember that what you tried to do was noble: you were trying to help him, the hospital, and the community. He's the one who rejected the help and tried to hurt your family. I inadvertently did so, but also tried to make up for it in the only way I could.
I'm glad your husband's company stood behind him. Hopefully there won't be any future repercussions.
frank
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I actually pulled the first part of this post. Her husband was still let go. Supposedly in a reduction in salesforce for the area, but they re-defined the areas and actually put in another salesperson. I guess they caved to the buying group.
I asked what her husband was interested in pursuing. Right about this time I put in the Cluster maps, a Holly suggestion:
RE: I love the DOTS
From: Holly Peters (______@msn.com)
Add contact
Sent:Sun 4/22/07 5:49 PM
To: Frank Pasquale (fac_p@hotmail.com)
oh...he is really looking at anything. he wants to stay in sales and loves interventional cardiology/radiology, but has not ruled out pharm or capital equipt. He started in special procedures and then helped a nephrologist perfect the procedure to clean out dialysis grafts and started a business doing that and then went on to cardiovascular work. He still wants to do cases when he can, his true love.
Kinda scary, but he has seperation pay and insurance thru the end of may. I am a momma of three and in school myself, but I did just pass the registry. So i can earn $ 11.00 an hour as a paramedic.....
Thanks
Holly
The Short Version:
So, what happened: A young mother, just finishing paramedic training wants to help the community she lives in. She sees a problem in the hospital perception and recognizes a name of the interm CEO. She emails him, offering help. He verifies that she has no 'connections' in the community and gives her the brush. Had he done so with tact, this probably would have resolved itself, but he steps on her. She finds the blog.
Still wanting to help, but with a changed direction, she emails me the sum of the emails. I put together a post, sending a copy to her and misinterpreted a response, publishing it.
She gets grilled by Salerno, accused of knowing 'the blogger', he threatened that hud would go after her husband's company(Foxhollow) if she did not give him my info and that if she did not appologize to him (Salerno) on the blog her husband would not be allowed into the hospital to do cases. (Blackmail or intimidation?) He is then let go from his company.
All this, from wanting to help. Is there any wonder that good people turn a blind eye to problems in the community? "I don't want to get involved" might have been wisest, but how do you tolerate conditions which could be changed?
Now, Suddenlink is being asked to turn over the addresses and names of IP addresses...one of which may be the blogger. The lever being used is HIPAA violations, of which several sources have said there are none.
We are creating a population that is uninvolved, because compassion and caring are costly traits.
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