Sorry you old St. Joseph hands, but the south campus has run out of room to expand--no more retail store space to acquire, and that Brookshire's isn't going anywhere anytime soon. Also, the ER was, and is, a cramped affair, as is the waiting area. At least the "Mac" had more ER pt. and waiting area space. There is scads of space on the north campus.
E$$ent claimed they were going to build new on the north side, but with the way they've FUBARed things, I'm not holding my breath. It's time to either return healthcare to local control, or get new owners. I'm not bagging on the old St. Joseph folks, because now you're all in this together- it's an equal-opportunity screwing.
Census will not pick up until after several things happen:
- New ownership by a consortium, company, etc. with deep pockets.
- Purchase of the equipment needed to do the job right An environment that
empowers employees (trust me, there is such a creature.) - Refurb/remodel/redo what is needed (I mean really, that cheesy-looking
floor in the south campus lobby.......the faux-wood look is trashy.) - Get the docs on board for proactive measures.
- Involve local media, conduct tours, etc (put the fishwrap Snooze to work) to instill confidence.
- And finally, positive word-of-mouth from satisfied customers who were served by folks who were not only proud, but committed (as they are now, but in a negative environment) to pt. service, with the stuff needed to do the job.
Maybe not in order, but task number 1 is to dump E$$ent, or force them to sell.
First tip of the day, thanks....frank
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