Wednesday, February 7, 2007

Third Time's the Charm....2/9

I really wish I'd placed a counter on the blog the first year I started; I really have no idea on historicals, and the only comparison is last year's counts. I started it in Feb, because January was a high month and I kind of wanted confirmation that I was on the right track.

I got it.

114,444 was the count at midnight the 31st of January. What does that say? Remember The Customer? If people get good service, they possibly will tell their friends...if they received bad service, they will tell...and tell...and tell....

We have been served badly, and a lot of people are saying so....

So many, that customers are leaving....

So many, that staff are leaving....

So many, that two other communities said no way to the Essent way....

This is kind of a "third time's the charm"...Hud has to prove that he's still viable as an acquisition corporation. If he's not, then he's either too cautious, or Essent's business model is no longer consistent with an investment strategy....

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